RoyalMail News & Analysis
2 articles
Market Mood
Royal Mail (IDS) Misses Delivery Targets but Sees Improvements
Royal Mail delivered 85% of first class mail on the next day from March to June 2025, improving from 76% in the same months last year but still below Ofcom's 90% target. Second class deliveries within three days reached 91%, up from previous figures but below the 95% target. The company is investing £500 million over five years to improve service and aims to meet these delivery targets by May 2027. This situation is important for investors as it reflects ongoing operational challenges and potential regulatory implications for International Distribution Services (IDS).
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Royal Mail (RMG) Delivery Performance Drops to 75.7% On-Time
Royal Mail (RMG) reported that only 75.7% of first class letters were delivered on time for the year ending March, falling short of its 93% target. In comparison, the previous year’s figure was 76.9%. Royal Mail is investing £500 million over five years to improve its service, with new targets set at 90% for first class and 95% for second class letters. Ofcom expressed concern and is expected to open an investigation into Royal Mail's performance, highlighting ongoing issues with delivery reliability.
Read More: Royal Mail (RMG) Delivery Performance Drops to 75.7% On-Time