DeliveryTargets News & Analysis

Royal Mail (IDS) Misses Delivery Targets but Sees Improvements

Royal Mail delivered 85% of first class mail on the next day from March to June 2025, improving from 76% in the same months last year but still below Ofcom's 90% target. Second class deliveries within three days reached 91%, up from previous figures but below the 95% target. The company is investing £500 million over five years to improve service and aims to meet these delivery targets by May 2027. This situation is important for investors as it reflects ongoing operational challenges and potential regulatory implications for International Distribution Services (IDS).