Salesforce (CRM) Faces Pressure on Seat License Model Amid AI Growth

Published on Β· Source: finance.yahoo.com

Salesforce (CRM) Faces Pressure on Seat License Model Amid AI Growth

AI Summary

Summarized by AI from the source below

Salesforce Inc. (NYSE: CRM) and ServiceNow Inc. (NYSE: NOW) may face challenges with their seat license business model as AI reduces the need for human software users. Todd Ahlsten of Parnassus Investments noted that companies could increase productivity without adding employee headcount, potentially impacting software licensing revenues. Consulting firm Bain & Company found that around 65% of SaaS vendors are adopting hybrid pricing models involving AI. Salesforce claims its top 10 AI-using customers increased spending by 1.5 times year-over-year, indicating that AI could still drive revenue but may not rely on traditional headcount growth.

Informational only, not financial advice. Content is AI-generated and may contain errors. How this works.

About Salesforce Inc. (CRM)

Salesforce is the leading cloud-based customer relationship management (CRM) platform, serving sales, service, marketing, and analytics teams.

The Information Technology sector covers hardware, software and semiconductor companies driving the digital economy.

Earlier CRM news

CRM stock page and all news β†’

Get the weekly market brief

One email every Monday: what moved, why, and what to watch. Free, unsubscribe anytime.

Get stories like this as they break

Our Telegram channel posts every market story the moment it is published. Free, and you can mute or leave anytime.

Β© 2026 NewsStocks.liveTermsPrivacy