Consumer News & Analysis
3 articles
Market Mood
Deloitte Survey: 40% Forget to Redeem Airline and Hotel Rewards
According to Deloitte's 2025 Consumer Loyalty Program Survey, 40% of respondents sometimes forget to redeem their airline miles and hotel points. Certain loyalty programs, such as Delta SkyMiles, Southwest Rapid Rewards, and United MileagePlus, provide rewards that do not expire. However, many hotel and airline rewards may expire after 12 to 36 months of inactivity. This information is critical for consumers who want to maximize the value of their loyalty rewards and ensure they do not lose them over time.
Read More: Deloitte Survey: 40% Forget to Redeem Airline and Hotel Rewards
DoubleTree by Hilton Celebrates National Chocolate Chip Cookie Day
National Chocolate Chip Cookie Day is celebrated with various promotions and cookie recipes. DoubleTree by Hilton is known for giving away free cookies on this day, further engaging customers. Several media outlets have shared cookie recipes and deals to mark this occasion. Events like this can attract more customers to participating businesses, potentially impacting sales positively. This matters for ordinary investors as promotions may enhance customer engagement and increase revenues for companies like Hilton.
Read More: DoubleTree by Hilton Celebrates National Chocolate Chip Cookie Day
McDonald's (MCD) Faces 19.04% McFlurry Machine Downtime Issue
McDonald's (MCD) has faced a significant challenge with its McFlurry machines, which are reported to be down 19.04% worldwide. A survey revealed that 82% of consumers would consider switching to a competitor if their preferred items are frequently unavailable, and 62% have already done so. Historically, the ice cream machines were operational only about 89.6% of the time. This ongoing issue could damage consumer trust, impacting McDonald's sales and market standing during peak demand periods like National Ice Cream Day on July 19.
Read More: McDonald's (MCD) Faces 19.04% McFlurry Machine Downtime Issue