LaborMarkets News & Analysis

Goldman Sachs Reports AI Impact on Labor Markets Across Economies

Goldman Sachs found that AI is affecting job growth across major developed economies, particularly in industries highly exposed to automation. The report highlighted that employment in call centers is currently 39% lower than the historical trend in the U.S., 33% lower in Canada, and 27% lower in Germany. Additionally, a 10% occupational exposure to AI correlated with a 0.1 percentage point decline in annual headcount growth in France, Canada, and the U.S., but entry-level workers faced even greater impacts. This research illustrates the pressures facing employment as AI adoption rates range from 15% to 20% in developed markets. The findings may influence investor sentiment regarding sectors impacted by automation.